The Power Of Choice – Why Less is More, & The State Of UK Customer Service

The Small Biz Live episode 6 has gone live, talking about the power of choice, why less choice generates more sales. We also have a special guest in the form of Danny Slevin from Objective Eye, a competitor-research company, (for the uninitiated, it’s also known as ‘mystery shopping’), who we will be talking to about…

Our Business Radio Show Hits New And Noteworthy On iTunes

Last week our business radio show series Small Biz Live was picked by iTunes to appear in ‘New & Noteworthy’ in the business category. We were naturally chuffed by this as it gives us even more exposure! We’re also getting a rather healthy number of subscribers and listeners which is very encouraging, so thank you…