When You Know You're Too Used To Tech Image

When You Know You’re Too Used To Technology

Something odd happened the other day. Be it the beginning stages of already¬†reaching ‘a certain age’, or just being a bit weird; the jury’s out. I was writing up some notes (pencil and paper style) whilst on a phone call with a client; the usual – noting down project lengths, word counts, initial rough pricing…

The Apple Effect: A Lesson In Customer Service

The other day, my iPhone went a bit faulty – the earpiece stopped functioning so I couldn’t hear anyone on a call, I either had to use loudspeaker or the handsfree cable. Obviously, not exactly brilliant. Made an appointment at the Apple Store’s Genius Bar in Birmingham to see what they think the problem is….

NEW Logic Pro X

2 weeks ago, Apple announced & launched the latest version of it’s pro audio recording software, Logic Pro X. It’s been a long time in the making since it’s last iteration in ’09 – although it had continued to be a powerhouse in recording function. However this time round, they have improved it even further….

AmazeWall – A Recent Client

This is a video of a recent client’s promo I voiced, showing off their product, the ‘AmazeWall’. It’s a great bit of technology that’s used at events and business shows all across the country, using the event’s hashtag etc; which displays a live stream of all the social interaction to do with the event, broadcasting…

Behind The Scenes And In The Booth Of Happy Feet Two

I stumbled across this behind the scenes video today, of all the voice actors that feature in the upcoming Happy Feet Two film. The film itself looks rather adorable, and now makes me want to see the first one and this one! Can’t believe I’ve not seen it….I’m such a fail at times. As you’ll…

The Power Of Choice – Why Less is More, & The State Of UK Customer Service

The Small Biz Live episode 6 has gone live, talking about the power of choice, why less choice generates more sales. We also have a special guest in the form of Danny Slevin from Objective Eye, a competitor-research company, (for the uninitiated, it’s also known as ‘mystery shopping’), who we will be talking to about…

Small Biz Live – New Business Radio Show

Small Biz Live is a new business radio show that I host with two of my colleagues, Neil Humphrey, a design and branding consultant, and Luke Carthy, a marketing consultant. The aim with this series is to discuss topics that relate to each of our respective fields, but also to contain lots of good general…

Someone Thought I Was Knowledgeable

A couple of weeks ago I was interviewed by a writer for IT Donut, following my response to a question they posed via Twitter on the plus-es and pitfalls of cloud computing. I essentially just relayed my experiences using dropbox daily for document storage and sharing, freeing up files to use on other computers when…

Seth Godin – This Is Broken

If you’ve ever wondered to yourself how daft some signs, inventions, tools, procedures were, how over-engineered a solution has become, then this video will certainly strike a chord with you. We live in a world of daftness most of the time, where simpler solutions exist but are never implemented for various reasons. In this video,…

Morgan Spurlock At TED: Hidden But Influential Brand Marketing

I watched this TED talk today, which Morgan Spurlock was presenting. It is a fascinating insight into the world of branding, how it can be achieved, and potentially manipulated, in turn, manipulating us, the consumer! Morgan is a highly engaging speaker, who has produced several documentaries; his most famous, for me, was called ‘Supersize Me’,…