The Apple Effect: A Lesson In Customer Service

The other day, my iPhone went a bit faulty – the earpiece stopped functioning so I couldn’t hear anyone on a call, I either had to use loudspeaker or the handsfree cable. Obviously, not exactly brilliant. Made an appointment at the Apple Store’s Genius Bar in Birmingham to see what they think the problem is….

Why You Should Use Multimedia

With any website, the end goal is to keep them on there for as long as possible, get them to have a look at all the various services you may offer, and encourage them to get in contact you to buy from you. It’s all to do with the conversion from visitor to customer. So…

Business Radio Ad Production Offer

Today I have launched a new special offer for February. This time round it’s for a radio-style audio advert designed to reside on your website, blog, social media sites, wherever you want to put it. Getting your company’s message out there is getting increasingly important, to make sure you’re heard above your competitors. This is…

Live Chat Now Available

Thanks to the power of my Twitter chums, I’ve found a plugin for this site which enables me to have a live chat function. It consists of the little green box to the bottom of your screen; if you wanted to get in touch to ask me something quickly, like guides on prices, rather than…