The Power Of Choice – Why Less is More, & The State Of UK Customer Service

The Small Biz Live episode 6 has gone live, talking about the power of choice, why less choice generates more sales. We also have a special guest in the form of Danny Slevin from Objective Eye, a competitor-research company, (for the uninitiated, it’s also known as ‘mystery shopping’), who we will be talking to about…

Small Biz Live – New Business Radio Show

Small Biz Live is a new business radio show that I host with two of my colleagues, Neil Humphrey, a design and branding consultant, and Luke Carthy, a marketing consultant. The aim with this series is to discuss topics that relate to each of our respective fields, but also to contain lots of good general…

Why You Should Use Multimedia

With any website, the end goal is to keep them on there for as long as possible, get them to have a look at all the various services you may offer, and encourage them to get in contact you to buy from you. It’s all to do with the conversion from visitor to customer. So…

Live Chat Now Available

Thanks to the power of my Twitter chums, I’ve found a plugin for this site which enables me to have a live chat function. It consists of the little green box to the bottom of your screen; if you wanted to get in touch to ask me something quickly, like guides on prices, rather than…