The Apple Effect: A Lesson In Customer Service

The other day, my iPhone went a bit faulty – the earpiece stopped functioning so I couldn’t hear anyone on a call, I either had to use loudspeaker or the handsfree cable. Obviously, not exactly brilliant. Made an appointment at the Apple Store’s Genius Bar in Birmingham to see what they think the problem is….

I’ve Become A Mobile Phone Hacker

Well, not quite – what I did was legal and legitimate! This morning I have been voicing some new voicemail greetings for a client of mine, one of which I recorded in my studio and emailed over, the other 3 were for the company’s various mobile phones. For me to do this quickly and easily,…

Shop Prank App – Now Live

I was notified this morning to say that our second app – Shop Prank – has now gone live in the iPhone App Store. Priced just 59p (USD$0.99) it is the perfect app to wind your friends up when in shops and supermarkets! It includes things like ‘Cashier Number Four Please’ amongst many other phrases…

Why You Should Use Multimedia

With any website, the end goal is to keep them on there for as long as possible, get them to have a look at all the various services you may offer, and encourage them to get in contact you to buy from you. It’s all to do with the conversion from visitor to customer. So…

Rising Up The Rankings

Since our App ‘Telesales Annoyer’ was released, it has been steadily rising up the rankings in the ‘top paid apps’ section in the Utilities category. It started life at position 150 out of the many thousands of apps in that category, so we were very pleased with that. Last night, we found that Apple have…

Telesales Annoyer App Released

I have been working hard with an iPhone app developer friend of mine, bringing you the first in a series of joint-effort apps utilising audio. Our first app, ‘Telesales Annoyer’ has gone live in the iTunes App Store worldwide, so please do download it and enjoy! (And spread the word!) It’ll cost you just 59p…

January Offer – Professionally Recorded Voicemail

Are you one of these people that still has the default network-set voicemail greeting on the mobile/cell phone you use for work as well as home? What kind of message does that give to your clients? Of course, it’s easy enough for everyone to record a personalised greeting; but what if you would rather someone…