The Apple Effect: A Lesson In Customer Service

The other day, my iPhone went a bit faulty – the earpiece stopped functioning so I couldn’t hear anyone on a call, I either had to use loudspeaker or the handsfree cable. Obviously, not exactly brilliant. Made an appointment at the Apple Store’s Genius Bar in Birmingham to see what they think the problem is….

Viber – Now On Your Desktop

For those of you familiar with Viber, the free messaging app for most smartphones and tablets (similar to Skype), you may be pleased to learn that it’s now available as a free desktop application too. It enables you to do text chatting, audio and video calls to any of your contacts, in a nice clean…

Why You Should Use Multimedia

With any website, the end goal is to keep them on there for as long as possible, get them to have a look at all the various services you may offer, and encourage them to get in contact you to buy from you. It’s all to do with the conversion from visitor to customer. So…

Live Chat Now Available

Thanks to the power of my Twitter chums, I’ve found a plugin for this site which enables me to have a live chat function. It consists of the little green box to the bottom of your screen; if you wanted to get in touch to ask me something quickly, like guides on prices, rather than…