The Apple Effect: A Lesson In Customer Service

The other day, my iPhone went a bit faulty – the earpiece stopped functioning so I couldn’t hear anyone on a call, I either had to use loudspeaker or the handsfree cable. Obviously, not exactly brilliant. Made an appointment at the Apple Store’s Genius Bar in Birmingham to see what they think the problem is….

Mac People Vs. PC People: A New Study

There has been a new study conducted by Hunch Blog, to chart the similarities and differences between Mac and PC (Windows) users. They had polled over 388,000 Hunch users with around 2000 questions to try and gauge as accurate an overall picture as they could. I regularly have geek-off’s with colleagues of mine, me being…