Importance Of Good Customer Service

Today I went over to our local Best Buy (Merry Hill), the new-to-the-UK electronics superstore chain, which originated in the US. I only wanted a couple of bits, namely new notebook bag, couple of DVDs etc, and some bits for our wireless network that I’m in the process of re-working. Best Buy have a fantastic…

Why You Should Use Multimedia

With any website, the end goal is to keep them on there for as long as possible, get them to have a look at all the various services you may offer, and encourage them to get in contact you to buy from you. It’s all to do with the conversion from visitor to customer. So…

Business Radio Ad Production Offer

Today I have launched a new special offer for February. This time round it’s for a radio-style audio advert designed to reside on your website, blog, social media sites, wherever you want to put it. Getting your company’s message out there is getting increasingly important, to make sure you’re heard above your competitors. This is…

Aftermath Of A Hacking

As you will I’m sure have read on a previous blog post detailing my experiences at the end of last year with my site being hacked, it prompted the building of this new site. Now, overall, this is a massive positive in the long run, as this site will be far more beneficial to not…

Live Chat Now Available

Thanks to the power of my Twitter chums, I’ve found a plugin for this site which enables me to have a live chat function. It consists of the little green box to the bottom of your screen; if you wanted to get in touch to ask me something quickly, like guides on prices, rather than…

Rising Up The Rankings

Since our App ‘Telesales Annoyer’ was released, it has been steadily rising up the rankings in the ‘top paid apps’ section in the Utilities category. It started life at position 150 out of the many thousands of apps in that category, so we were very pleased with that. Last night, we found that Apple have…

Telesales Annoyer App Released

I have been working hard with an iPhone app developer friend of mine, bringing you the first in a series of joint-effort apps utilising audio. Our first app, ‘Telesales Annoyer’ has gone live in the iTunes App Store worldwide, so please do download it and enjoy! (And spread the word!) It’ll cost you just 59p…

January Offer – Professionally Recorded Voicemail

Are you one of these people that still has the default network-set voicemail greeting on the mobile/cell phone you use for work as well as home? What kind of message does that give to your clients? Of course, it’s easy enough for everyone to record a personalised greeting; but what if you would rather someone…

New Website For a New Year

Well, as some of you may have noticed, I have very much a new look for the new year! Yep, richardheathcote.co.uk has had quite a major facelift. In fact it’s a whole new website from the ground up –  no simple polish and paint job for me! Well, this whole new site was being planned,…

Podcasting in the Digital Age

In this ever-expanding digital world, we’re all constantly looking for the next wave of marketing tools that will help us stand out from the crowd. And there’s one tool that can revolutionise a business’ marketing strategy, which can be very simply executed and distributed – the ‘podcast’. A ‘podcast’ is the ability to send an…